FAQs

  How Do You Determine the Value of An Item?  We base pawn loan amounts on the value of your item. Our expert associates are experienced in appraising the value, based on its current condition and market value. We use all the computerized research tools available to the pawning industry to determine the value of your item and pay you the money you need. The appraisal process can be as quick as 10 minutes. The time will vary depending on the type of items, for example, jewelry is evaluated differently than a DVD player. And if you have multiple items, this too will take longer. Texas Cash Pawn ensures our loan values are in line with the general marketplace for pre-owned merchandise.

  Where do you keep my pawn items? Your items, along with the parts and accessories, are safely stored in a secure area of our store until your loan balance is paid in full.

  Do I own my items in pawn?  YES, you still own your items while they are in pawn, as long as you keep making payments on time.

  Do you make reminder calls? YES, we make every attempt to call you prior to when your payment is due. PLEASE MAKE SURE YOU NOTIFY US IF YOUR PHONE NUMBER CHANGES.

  Will I Lose My Merchandise?  The majority of our customers choose to repay their pawn loans and pick up their merchandise. If a customer chooses to not repay the loan, their items will be forfeited and put on the sales floor. If you forget about your loan and we still have it in our possession we will do our best to help you get the item back.

  What Is An Extension?  If you are unable to pay back your loan in full by its due date, you may choose to get an extension on your loan. With an extension, you will be required to pay a portion of what you owe, then you will be extended for an additional 30 days from the original loan date. Your TEXAS CASH PAWN loan may be extended as many times as you need it extended and we will continue to hold your valuables with the same care as if they were our own.

  What Is A Renewal?  If you are unable to pay back your loan in full by its due date, this might be an option for you. With a renewal, you pay in full the interest that has accrued on your loan, and a new loan is written. The principal loan amount and interest remain the same, but the due date is reset for the full loan term of 60 days.

  If I Do Not Repay My Loan, Will My Credit Be Affected?  NO, your credit is NEVER affected by a pawn loan with TEXAS CASH PAWN. If you cannot repay or do not wish to repay your loan, it will be forfeited after the term has expired. If you do forfeit your loan, we will simply place your item out for sale, and nothing is ever reported to a credit agency.

  Can I pawn another item after I have forfeited an item in the past?  YES, you may continue to bring in other merchandise for additional loans.